![](https://s3.ap-southeast-2.amazonaws.com/moretondaily-assets/Banner-Ads/Q3-2024/MBFW24_ROS_Digital-Ads-300x250px-Gif.gif)
![Council customer service system outage](https://moretondaily.imgix.net/Stock_images/Technology/stock_image_mobile_phone_apple_moretondaily.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=675&ixlib=php-3.3.1&q=82&usm=20&w=1200 1200w, https://moretondaily.imgix.net/Stock_images/Technology/stock_image_mobile_phone_apple_moretondaily.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=405&ixlib=php-3.3.1&q=82&w=720 720w, https://moretondaily.imgix.net/Stock_images/Technology/stock_image_mobile_phone_apple_moretondaily.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=225&ixlib=php-3.3.1&q=60&w=400 400w)
![](https://moretondaily.imgix.net/kylie.jpg?auto=format&crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=500&ixlib=php-3.3.1&q=82&w=500)
Moreton Bay City Council’s online customer service portal is experiencing technical ‘difficulties’ today with some ‘customer functionality offline’.
A council spokeswoman says its third-party provider is ‘investigating a possible information breach’.
“The cause is still to be determined but there is no indication that this is a cyber attack. Customers do not need to take any action at this stage. Council will continue to keep residents informed,” the spokeswoman says.
“The Office of the Information Commissioner Queensland is being notified as per requirements.”
Related Stories
Top Stories
![Overpass tribute to Dave Masters](https://moretondaily.imgix.net/Moreton_Life/Community-member-profiles/David-Masters/Senior_Constable_David_Masters_Deception_Bay_Police_Moreton_Bay_Region.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=675&ixlib=php-3.3.1&q=82&usm=20&w=1200 1200w, https://moretondaily.imgix.net/Moreton_Life/Community-member-profiles/David-Masters/Senior_Constable_David_Masters_Deception_Bay_Police_Moreton_Bay_Region.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=405&ixlib=php-3.3.1&q=82&usm=20&w=720 720w, https://moretondaily.imgix.net/Moreton_Life/Community-member-profiles/David-Masters/Senior_Constable_David_Masters_Deception_Bay_Police_Moreton_Bay_Region.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=225&ixlib=php-3.3.1&q=60&w=400 400w)
Overpass tribute to Dave Masters
Deception Bay Overpass, which spans the Bruce Highway at Deception Bay Rd, has today been named the Dave Masters Memorial Bridge.
![](https://s3.ap-southeast-2.amazonaws.com/moretondaily-assets/Banner-Ads/Q3-2024/01072024_CommBankNorthLakes_Josh_300x250.jpg)
![](https://s3.ap-southeast-2.amazonaws.com/moretondaily-assets/Banner-Ads/Q3-2024/MBFW24_ROS_Digital-Ads-300x250px-Gif.gif)
Popular Stories
![Indi folk singer to melt hearts at MBFW](https://moretondaily.imgix.net/Kelsey-Promo-Image-crop.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=675&ixlib=php-3.3.1&q=82&usm=20&w=1200 1200w, https://moretondaily.imgix.net/Kelsey-Promo-Image-crop.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=405&ixlib=php-3.3.1&q=82&w=720 720w, https://moretondaily.imgix.net/Kelsey-Promo-Image-crop.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=225&ixlib=php-3.3.1&q=60&w=400 400w)
Indi folk singer to melt hearts at MBFW
With his heartbreaking lyrics and warm folk melodies, Kelsey Berrington from Kobble Creek in Moreton Bay’s hinterland will deliver another moving set when he performs at this year’s Moreton Bay Food + Wine Festival
![How major computer outage is affecting Moreton Bay](https://moretondaily.imgix.net/Stock_images/Business/Business_computer_online_moreton_bay_region.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=675&ixlib=php-3.3.1&q=82&w=1200 1200w, https://moretondaily.imgix.net/Stock_images/Business/Business_computer_online_moreton_bay_region.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=405&ixlib=php-3.3.1&q=82&w=720 720w, https://moretondaily.imgix.net/Stock_images/Business/Business_computer_online_moreton_bay_region.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=225&ixlib=php-3.3.1&q=60&w=400 400w)
How major computer outage is affecting Moreton Bay
A worldwide IT outage is affecting businesses, individuals and organisations across the City of Moreton Bay. Here’s what we know
![Dynamic duo ready for Paris](https://moretondaily.imgix.net/Sports-Submissions/Kaylee-McKeown/McKeownSamShort-1.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=675&ixlib=php-3.3.1&q=82&w=1200 1200w, https://moretondaily.imgix.net/Sports-Submissions/Kaylee-McKeown/McKeownSamShort-1.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=405&ixlib=php-3.3.1&q=82&w=720 720w, https://moretondaily.imgix.net/Sports-Submissions/Kaylee-McKeown/McKeownSamShort-1.jpg?crop=focalpoint&domain=moretondaily.imgix.net&fit=crop&fm=pjpg&fp-x=0.5&fp-y=0.5&h=225&ixlib=php-3.3.1&q=60&w=400 400w)
Dynamic duo ready for Paris
Australia’s Olympic swimming team will have two Moreton Bay spearheads leading the race for gold in Paris.